Effective Date: 01/01/2025
At Seoxify, we strive to provide the best service to all our clients. We want you to be completely satisfied with our SEO services. However, in the event that you’re not fully satisfied, we have outlined our refund policy below.
1. Eligibility for Refunds
Refund requests can be made if you are not satisfied with our services. However, our refund policy only applies to specific services or products and is subject to the following conditions:
- Refund requests must be made within [30] days from the date of purchase or service initiation.
- Refunds are available only if you can demonstrate that we have not provided the agreed-upon services or deliverables.
2. Service-Specific Refund Terms
- SEO Audits/Reports: Once delivered, SEO audits and reports are non-refundable, as these are custom services created specifically for your business.
- Ongoing SEO Services: For ongoing SEO services (e.g., monthly SEO plans), refunds will be considered based on the work done and the results achieved. We will assess the service’s progress before determining any refund eligibility.
- Consultation Fees: Fees for consultations are non-refundable once the session has been completed or scheduled.
3. Process for Refund Requests
To request a refund, please follow these steps:
- Contact Us via our [contact form/email] within the refund window.
- Provide details about your concerns, including the service or product in question and why you are dissatisfied.
- We will review your request and get back to you within [5] business days to discuss the next steps.
4. Partial Refunds
In some cases, partial refunds may be offered based on the services delivered. This will be determined on a case-by-case basis and is subject to the evaluation of the service provided.
5. Refund Processing Time
Once a refund is approved, the process can take up to [2] business days to complete. Refunds will be credited back to the original payment method used.
6. Exceptions
We reserve the right to deny a refund request if it does not meet the conditions outlined above or if we determine that the issue was caused by factors outside our control (such as client actions, third-party services, etc.).
7. Contact Us
If you have any questions regarding our refund policy or wish to request a refund, please contact us at:
Email: [hello@seoxify.com]
